Hi guys,
I am posting this from my 'VPN' account. I've forgotten my main account 'Autism' email address. I'm hoping that I could be reminded, or the email could be changed etc etc.
I have access to whatever email is associated, which should be a gmail account, which I can verify even if only the first/last couple of letters are given to me.
EG: ha***uw@gmail.com would be enough for me.
Random info about account:
Last logged in from Cambridge, posting from Cambridge right now, down the road from my usual spot. Used laptop in Malton, Scarborough, and around England (North Yorkshire minus Cambridge).
WP support template just in case:
1) Which version of WhatPulse are you running? Versions less than 1.7 are not supported, under any circumstance. Please make sure you are running the latest version to get optimal support. The latest version is on http://whatpulse.org/downloads/ (hover over your OS)
--NEWEST version, just downloaded
2) What Operating System are you using? Please include the OS Architecture (x86 or x64).
--64 bit WINDOWS 7
3) If you are using Windows, do you have WinPcap properly installed? (without this, the client will not count unpulsed traffic)
--YES I have WinPcap installed properly
4) If you are using version 1.6 or higher, are you logged into an administrator account on Windows so that WhatPulse can access Windows correctly?
--YES
5) What error messages are you receiving (if applicable)?
--WRONG EMAIL/Our records show that you do not have an account with...
6) What programs were you running when the issue happened? VMware and certain higher-privilege programs (antivirus) may cause compatibility issues.
--0
7) Include any screenshots if possible.
--0
8) If possible, upload your 'app.log' file located in your data directory (http://help.whatpulse.org/kb/client/data-files) somewhere for WhatPulse staff to look at. Don't post it in public.
--0
Extra info now that I think of it:
-Checked my inboxes and there's nothing about WP in any of them.
-Tried linking with Facebook but that doesn't seem to work right now. It might be worth checking back on that to see if anything's changed since yesterday. Will update when I do this.
I am posting this from my 'VPN' account. I've forgotten my main account 'Autism' email address. I'm hoping that I could be reminded, or the email could be changed etc etc.
I have access to whatever email is associated, which should be a gmail account, which I can verify even if only the first/last couple of letters are given to me.
EG: ha***uw@gmail.com would be enough for me.
Random info about account:
Last logged in from Cambridge, posting from Cambridge right now, down the road from my usual spot. Used laptop in Malton, Scarborough, and around England (North Yorkshire minus Cambridge).
WP support template just in case:
1) Which version of WhatPulse are you running? Versions less than 1.7 are not supported, under any circumstance. Please make sure you are running the latest version to get optimal support. The latest version is on http://whatpulse.org/downloads/ (hover over your OS)
--NEWEST version, just downloaded
2) What Operating System are you using? Please include the OS Architecture (x86 or x64).
--64 bit WINDOWS 7
3) If you are using Windows, do you have WinPcap properly installed? (without this, the client will not count unpulsed traffic)
--YES I have WinPcap installed properly
4) If you are using version 1.6 or higher, are you logged into an administrator account on Windows so that WhatPulse can access Windows correctly?
--YES
5) What error messages are you receiving (if applicable)?
--WRONG EMAIL/Our records show that you do not have an account with...
6) What programs were you running when the issue happened? VMware and certain higher-privilege programs (antivirus) may cause compatibility issues.
--0
7) Include any screenshots if possible.
--0
8) If possible, upload your 'app.log' file located in your data directory (http://help.whatpulse.org/kb/client/data-files) somewhere for WhatPulse staff to look at. Don't post it in public.
--0
Extra info now that I think of it:
-Checked my inboxes and there's nothing about WP in any of them.
-Tried linking with Facebook but that doesn't seem to work right now. It might be worth checking back on that to see if anything's changed since yesterday. Will update when I do this.